Improving Contractor Visibility, Compliance, and Reporting Capabilities with award-winning technology QuadReal suffered from a limited compliance reporting capability due to the basic nature of their pre-existing vendor management platform. Relying on a combination of stretched internal resources and a custom-developed web application, compliance reviews often did not have sufficient attention, knowledge or experience to perform the reviews adequately. While the platform could identify if vendors were compliant or not - with the average non-compliance levels standing at about 75-80%, there was a lack of insight into why vendors were non-compliant. This lack of visibility hampered the clients’ operational efficiency given the resulting data gaps, as the administrative staff could not be diverted to address the reporting and data limitations. This report outlines how the award-wining Avetta platform was able to transform the supplier compliance performance and give actionable data for the organization.
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